Shockwave Flash has Crashed when logging in with the vSphere Web Client or vCloud Director
A recent update to Flash version ​27.0.0.170 will cause Shockwave Flash to crash after logging into the vSphere Web Client or vCloud Director. Adobe is aware of the problem and is working on a fix. Here are the steps we took to fix the problem:
  1. Download Flash Version 27.0.0.159 which is availabe at https://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html. Scroll to the Player Archives section to download this version.
  2. Run the uninstaller from the download called uninstall_flashplayer27_0r0_159_win.
  3. Install 27.0.0.159.
    1. Run flashplayer27_0r0_159_win
    2. Run flashplayer27_0r0_159_winax
    3. Run flashplayer27_0r0_159_winpep
  4. If you're using Chrome to run your vSphere Web Client, you must remove the 27.0.0.170 folder from all of %USERPROFILE%\AppData\Local\Google\Chrome\User Data\PepperFlash\ folders for all all users that run the vSphere Web Client.
  5. Reload the vSphere Web Client and verify it works.
  6. ***Update 10/30/17. This issue has been resolved with Flash vesion 27.0.0.183. You can visit https://get.adobe.com/flashplayer/ to get an updated version of Flash.
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